Do you clean camera sensors? Yes we do! As long as the sensor is accessible, we can clean it. Just bring the camera in with a fully charged battery. We also suggest a body cap to protect the sensor area. We'll do a quick check of the camera to be sure there are no other issues. We'll let you know if there's a problem requiring parts or additional labor. We clean the sensor, mirror, mirror box and viewfinder.
I'm going on vacation! How long will it take? Turnaround time is usually 2 working days, but we can usually accommodate faster times when necessary. If the camera can't be left here, we suggest calling ahead of time to make arrangements.
I have black spots on my digital images, is this because my lens is dirty? Probably not, while a clean lens is always important, spots on your images are caused by dirt on the sensor, see above.
I just had my sensor cleaned and now its dirty again! Since the image sensor is exposed to the elements, we can't guarantee or offer a warranty on cleanings. We can advise you on how to keep it protected, but if exposed, there is nothing to stop the sensor from getting dirty again.
I tried cleaning it myself and I think I scratched it. Can that be fixed? Probably not. We can test and advise you if the scratch will show up on pictures, but none of the camera manufacturers have a low cost solution for this problem, and replacing the entire sensor assembly is cost prohibitive. Sensors are very easily scratched so if you're going to clean it yourself you have to be extremely careful.
I have white, red, green or blue spots in my pictures. Will cleaning fix this? No. These are caused by "noise" or they can be dead pixels in the sensor. Cleaning won't help.